Personal Data Protection
771cuci Players

This Privacy Policy is a legally binding document between you as a registered user and 771cuci, an online gambling platform operating under international licensing. By registering for or using 771cuci services, you are deemed to have read, understood and agreed to the terms set out in this Privacy Policy.

We are fully committed to protecting your privacy, in line with our responsibilities under the applicable data protection framework. If you have any questions regarding this document, please contact our support team.

1. Personal Information We Collect

When you register an account or interact with the 771cuci platform, we collect various categories of information needed to provide a safe and smooth service.

Account Registration Information:

• Username chosen during registration
• Valid email address
• Mobile phone number
• Encrypted password

Identity Verification Information (KYC):

• National identity card number (MyKad) or passport number for foreign nationals
• Date of birth to confirm the user is 21 years of age or older
• Copy of valid identity document when required

Financial Information:

• Bank account number or e-wallet details for withdrawal purposes
• Records of deposit and withdrawal transactions
• Betting history and in-platform gaming activity

Technical Information:

• IP address and device information used to access the platform
• Internet browser type and operating system
• Access logs and in-platform activity

2. Purpose of Collection and Use of Information

Each category of information we collect has a clear and legitimate purpose. 771cuci uses your personal information for the following purposes:

• Creating and managing your 771cuci account securely
• Processing deposits via Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost and cryptocurrency
• Carrying out requested withdrawals within 5–30 minutes
• Verifying your identity to comply with anti-money laundering (AML) requirements under our international licence
• Confirming that all users are 21 years of age or older before accessing gambling services
• Providing 24/7 customer support via live chat and email in Malay and English
• Sending information about bonuses, promotions and service updates
• Detecting and preventing fraud, account misuse or unauthorised activity
• Improving user experience through usage pattern analysis

3. Legal Basis for Data Processing

771cuci's processing of your personal information is grounded in several valid legal bases:

• Contract Performance: Processing is necessary to fulfil the service agreement between you and 771cuci, including managing your account, processing financial transactions and providing access to games.
• Legal Obligation: We are required to process certain data to comply with international licensing requirements, including age verification and KYC procedures.
• Legitimate Interests: Processing data for security, fraud prevention and service improvement purposes is based on the legitimate interests of 771cuci.
• Consent: For marketing communications and promotions, we process data based on the consent you provided during registration.

4. Data Sharing with Third Parties

771cuci does not sell or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary:

Payment Service Providers:

To enable transactions via Touch 'n Go eWallet, DuitNow, Boost and FPX Online Banking providers, relevant payment information will be shared with those providers. All these providers are bound by their own confidentiality policies and security standards.

Enforcement Bodies and Authorities:

When required by law or by direction of a competent authority, 771cuci may need to disclose user information. This includes investigations related to money laundering, fraud or other criminal activity.

Technical Service Providers:

Technical infrastructure providers, gaming platforms and cloud computing service providers may have limited access to certain data in their capacity as data processors acting solely on the instructions of 771cuci.

5. Data Storage and Security Measures

The security of your personal information is our highest priority. 771cuci implements various technical and organisational measures to protect your data from unauthorised access, loss or unlawful transfer.

Technical measures we apply:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of stored data using industry standards
• Role-based access controls for internal staff
• Continuous security monitoring and intrusion detection
• Penetration testing and security audits conducted on a regular basis

Data retention period:

Your personal information will be kept for as long as your account is active or as long as needed to provide services. After an account is closed, certain records may be retained for the period required to meet legal obligations and regulations relating to online gambling.

6. Your Rights as a User

You have certain rights regarding your personal information held by 771cuci. These rights can be exercised at any time by contacting our support team:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction.
• Right to Erasure: You may request that your personal information be deleted, subject to our legal obligations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Consent given for a specific purpose may be withdrawn at any time without affecting any processing that has already taken place.
• Right to Data Portability: You may request that your data be provided in a machine-readable format.

To exercise any of the above rights, please contact the 771cuci support team via 24/7 live chat or email at [email protected]. We will handle your request with care and respond within a reasonable timeframe.

7. Use of Cookies and Tracking Technologies

771cuci uses cookies and similar technologies to improve the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for basic platform functions such as login, session management and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymous information about how users use the platform to help us improve our services.
• Functional Cookies: Store your preferences such as language and display settings to make the platform easier to use.

You can control or delete cookies through your internet browser settings. Please note that disabling certain cookies may affect the functionality of the 771cuci platform.

8. Privacy of Children and Underage Users

The 771cuci platform is strictly for individuals aged 21 and above. We do not accept registrations from anyone under the age of 21 and we do not knowingly collect personal information from children or minors.

An age verification process (KYC) is carried out during registration to ensure all users meet the minimum age requirement. A copy of your MyKad or other identification document submitted will be reviewed for this purpose.

If we find that a registered user is below the required age, the account will be closed immediately and any remaining balance will be returned in accordance with the appropriate procedure. Any information collected inadvertently will be deleted promptly.

9. Links to Other Websites or Services

The 771cuci platform may contain references to third-party payment providers or gaming platforms in the context of our services. This Privacy Policy applies only to information collected by 771cuci itself and does not cover the privacy practices of those third parties.

We are not responsible for the content, privacy practices or terms of service of any third party that may be accessed through our platform. You are advised to read the respective privacy policies before providing your personal information to any other platform.

10. How to Contact Us

If you have any questions or concerns, or wish to exercise your rights regarding the personal information we hold, please contact the 771cuci team through the following channels:

We are committed to responding to every privacy-related enquiry in a transparent and responsible manner. Feel free to contact us at any time — our support team is always ready to assist you.